Ordering

Ordering

At Instant Images Embroidery and Design we believe in working closely with our clients to make sure that they get what they are looking for. On initial consultation we would discuss:

  1. Garments required: 

Type i.e. polo shirts, sweatshirts, fleeces etc and the quantity.  If you are unsure of exactly what you are looking for, we will be happy to help.  We offer an extensive range of garments.

  1. Embroidery requirement:

We would need to know what embroidery is required and where it is to go.  If a company logo is to be used there may be an initial one-off set-up cost for the logo to be digitized into the correct format for the embroidery machine.

  1. Quote:

Once we have gathered all the information we will put together an individual quote. No two customers are the same and therefore to ensure the best price for your work we consult you on an individual basis. Discounts are offered for larger orders.

Confirmation:

We want to ensure that we provide your garments for when you need them, but production does take time.

Once we have confirmation of your order, we will normally have a turnaround of 10-14 working days. A large order may require a longer time - again this depends on the amount of embroidery or printing required, together with the complexity.

Please note that August is a very busy time with the embroidering of school and pre-school uniforms - delays may occur during this time, and we will do our best to keep you informed of turnaround times, should you wish to place an order during this month.

On orders of over 25 items, we require a 50% deposit before garments are ordered or embroidered.

The quote will be valid for one month, and subject to availability of items from our suppliers.