AWDis Unisex Sports Polo Shirt

HOME DELIVERY

• We will do our best to get your order out to you as fast as we can. Deliveries to personal addresses will be dispatched within 3-5 working days, however, at peak times of the year (July – September) deliveries may take longer.
• On completion of your order, you will receive an email notification
• Please allow 48 hours from despatch for delivery.

Direct to SCHOOL DELIVERIES

NOT ALL SCHOOLS ACCEPT DELIVERIES; PLEASE SPEAK TO YOUR SCHOOL TO CHECK IF THIS SERVICE IS AVAILABLE.

• Deliveries into school are free of charge.
• Deliveries into school are despatched on the Wednesday before the 2nd and 4th week of each month
• Please note Schools do not accept deliveries during the summer holidays.
• You will receive an email telling you when your order has been packed and ready to be sent. Your order will then be included in the next scheduled delivery into school.

For your extra peace of mind all purchases are covered by our 14 day exchange or money back guarantee (excluding any carriage charges incurred). If you change your mind for whatever reason, return the unused item(s) in their original packaging to ‘Instant Images Embroidery, 46 South St, Torrington, EX38 8AB’ accompanied with the receipt / invoice and a covering letter with your name, address and reason for returning the goods and we will be pleased to offer you an exchange or refund – no hassles, for your total peace of mind. Please e-mail to advise us of your intentions before returning goods to us. The buyer is responsible for all shipping costs related to the return of the goods.

For your extra peace of mind all purchases are covered by our 14 day exchange or money back guarantee (excluding any carriage charges incurred). If you change your mind for whatever reason, return the unused item(s) in their original packaging to ‘Instant Images Embroidery, 46 South St, Torrington, EX38 8AB’ accompanied with the receipt / invoice and a covering letter with your name, address and reason for returning the goods and we will be pleased to offer you an exchange or refund – no hassles, for your total peace of mind. Please e-mail to advise us of your intentions before returning goods to us. The buyer is responsible for all shipping costs related to the return of the goods.

All products, services and prices shown in our online shop do not constitute legally binding offers. Once you enter all of the personal contact information and click the ‘order now’ button on the order confirmation page, the order will be considered legally binding. You will receive order confirmation immediately after the order process has been completed. The sales agreement is valid as soon as the delivery confirmation has been sent. If you do not receive order confirmation or the delivery within two (2) weeks, you are legally no longer bound to your purchase.

We have the right to make partial deliveries, as long as they do not cause unreasonable hardship for the customer. When partial shipments are made, no additional shipping costs will apply.

The goods delivered remain our property until full payment has been received.

You may withdraw from the sale within two (2) weeks without any justification, as long as you send your cancellation in writing (letter, e-mail) or if you return the goods to us. If you are a professional buyer or freelancer the current statutory provisions for the return of goods shall apply. The time frame for the return of goods begins once you have received the goods. Your cancellation request will be considered to have been submitted on time if your written notification or the goods are sent back within the timeframe mentioned above. Please send your goods to:

Instant Images Embroidery
46 South Street
Torrington
Devon
EX38 8AB

Instant Images Embroidery do not disclose buyer’s information to third parties.
Information will be used to process the buyer’s order and fulfil the delivery function. In the future, the information may be used for special promotions in which instance; the buyer will have a facility to un-subscribe from the mail-list.

Please note our current company Terms and Conditions, as well as any other relevant customer information.

We offer free delivery across mainland UK for:

The cost of Non-Mainland and Remote Area UK delivery is as follows:

Minimum charge up to 5 items: £5.79

Items 5+: £1.00 each

Delivery to non-mainland and remote UK locations (including Northern Ireland) is capped at a maximum of £10.00, regardless of how much you order. Delivery to the Channel Islands is capped at a maximum of £20.00. BFPO delivery charges are not capped.

Ireland Delivery Charges

The cost of Ireland delivery is as follows:

Minimum charge £19.99 for up to 5 items.

£0.50 per additional item up to 50 items. £0.25 per item for over 50 items.
For deliveries into Ireland, you will be designated as the importer of record for this sale, and liable for any taxes, duties and fees on this sale. However, we have calculated these costs and enabled you to make a pre-payment and will pay these sums on your behalf to the relevant authorities via its logistics partner. By placing this order, you grant us the authority to transact the import on behalf of yourself and to pay the relevant taxes, duties and fess on your behalf. This means you will not face any unexpected charges upon receipt of the goods.

We will request information from you during checkout the ensure smooth delivery, please make sure to provide a valid phone number and if you are a business an EU VAT number and EORI number.

European Delivery Destinations

As well as UK deliveries, we can also deliver to a wide range of European countries. The full list is as follows: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine.

European Delivery Charges

The cost of European delivery is as follows:

Minimum charge £25.00 for up to 5 items.

£0.50 per additional item up to 50 items. £0.25 per item for over 50 items.

For deliveries into EU countries, you will be designated as the importer of record for this sale, and liable for any taxes, duties and fees on this sale. However, we have calculated these costs and enabled you to make a pre-payment and will pay these sums on your behalf to the relevant authorities via its logistics partner. By placing this order, you grant us the authority to transact the import on behalf of yourself and to pay the relevant taxes, duties and fess on your behalf. This means you will not face any unexpected charges upon receipt of the goods.

We are working hard with couriers to avoid delays at port after the UK leaves the EU on January 1st, but please order in plenty of time in case of delays. We will request information from you during checkout the ensure smooth delivery, please make sure to provide a valid phone number and if you are a business an EU VAT number and EORI number.

For Australia, Canada, Dubai, New Zealand, South Africa, Thailand, United States of America, delivery costs are as follows:

Minimum charge £20.00 for up to 5 items. £0.50 per item thereafter.

Please be aware that local taxes may apply at point of delivery.

If you need to place multiple orders going to the same address, our system will automatically group these orders for you and remove/reduce (as appropriate) the delivery charge on orders placed after your initial order. To make use of this system, please place your additional orders as soon as possible as subsequent orders can only be grouped together if the garments on your initial order have not yet been picked by our warehouse.

Please be aware that this service is only available to orders to Mainland UK.

We are also able to offer collection from Instant Images, 46 South Street, Torrington, Devon, EX38 8AB This can be selected during the order process. Collection is free. We’ll email you when your order is ready for collection.

Standard dispatch for all orders is 5 working days, however at peak times the dispatch time can be longer. If you need your order by a specific date we will try and work towards this for you, but we can only guarantee a dispatch date if you select and pay for our express dispatch service. Click here to read more about our express dispatch services.

Please note, this delivery times are dependent on you promptly responding to any communication from Instant Images, such as to approve an embroidery proof. Failure to do so may impact on our ability to meet the originally specified timeframe.

Your Delivery

Deliveries are usually made from Monday to Friday between 8am and 6pm. There are no deliveries at weekends or on public holidays. We are not able to deliver to PO BOX addresses. We will notify you by e-mail when your order is dispatched. You can check the delivery status by logging into your account on the website.